
We built a Databricks Lakehouse with AI demand forecasting and Genie AI/BI for a UK FMCG brand, cutting costs 22% and fixing supply chain blind spots.
Overview
The client is a major UK consumer goods brand pulling in £400M a year. They handle 14 different product categories across three continents. Thanks to organic growth and a couple of acquisitions, they got big fast. But that rapid growth created a mess behind the scenes. They were running enterprise-level logistics on an outdated, disjointed data setup that belonged in the past.






The core capabilities driving autonomous supply chain intelligence and enterprise AI agents
One centralized Delta Lake architecture for supply chain intelligence that replaces four messy, disconnected systems. Everyone finally works from the exact same numbers.
FMCG demand forecasting and machine learning models handling 4,800+ SKUs. It automatically picks the right model, refreshes daily, and tracks experiments without human intervention.
Planners can ask everyday questions about stock or suppliers through Databricks Genie AI and get an immediate visual answer back in seconds using conversational retail supply chain analytics.
A smart agent that watches supplier metrics, figures out how many days of stock are left during a disruption, and suggests reorders for stronger AI-powered supply chain resilience.
A real-time engine to test what happens if a promotion spikes demand or a supplier fails, giving planners solid probabilities.
Swapped out clunky overnight batches for continuous data flow from SAP and logistics feeds, keeping numbers fresh within 15 minutes.
Unity Catalog handles all the security. It tracks who sees what, masks sensitive columns, and ensures strict GDPR alignment.
A tiered Databricks Lakehouse data design built to naturally grow and adapt as the company adds more SKUs or expands into new regions.
We leverage cutting-edge technologies to build scalable, secure, and high-performance applications that grow with your business.
Real outcomes that transformed our client's operations and delivered significant ROI.
Slashed holding costs in the first six months by fixing forecast accuracy and catching overstock issues early with AI-powered Databricks demand forecasting.
Jumped from a 61% baseline to 81%. The new ML tools completely crushed the old system, especially during seasonal shifts.
Planners used to wait two whole days for an analyst to pull numbers. Now they get answers themselves in seconds through conversational analytics.
Missed sales dropped significantly across 3,200 retail partners because the system pushed smarter reorder prompts through the AI-powered supply chain platform.
Ditched SAP exports, old WMS reports, a broken forecasting app, and endless Excel sheets for one Databricks environment.
The enterprise AI agents catch supplier performance dips days before they actually impact warehouse operations, giving the team time to pivot.
Pushed highly accurate AI demand forecasting and time-series models live for thousands of products, updating automatically every single day.
Ripped out the old disjointed infrastructure and launched the governed, AI-driven Databricks Lakehouse in just over three months.
A proven methodology that ensures quality delivery, on time and on budget.
Looked at everything—SAP, WMS, and all the manual Excel sheets. We figured out the data gaps and set clear goals with the supply chain director.
Mapped out the Medallion setup on the Databricks Lakehouse using Delta Lake. We also locked in the governance rules and access policies with the IT team.
Built the Auto Loader feeds and Lakeflow pipelines. We actually got the Gold layer datasets delivered ahead of the deadline.
Trained the AI demand forecasting models using Genie Code and got all three AI agents built, tested, and plugged into the main dashboards.
Set up the Databricks Genie AI workspaces and conversational analytics experiences so they understood the client's specific business lingo. After training, planners were up to speed in under two hours.
Rolled it out regionally first, then went national. We stuck around for two weeks of hypercare and handed over all the playbooks for the new AI-powered supply chain intelligence platform.